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Privacy Policy

A legal disclaimer

Effective Date: 10th December 2024

Tokere is committed to protecting your privacy and ensuring your data is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
1.1. Personal Information
We may collect personal information, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Company details

  • Any other information you voluntarily provide when contacting us or using our services.

1.2. Non-Personal Information
We may also collect non-personal information, such as:

  • Browser type

  • Device type

  • IP address

  • Website usage data through cookies and analytics tools.

2. How We Use Your Information
2.1. To Provide Services
We use your personal information to:

  • Respond to inquiries and provide services.

  • Improve and customize your experience.

  • Ensure the functionality and security of our platform.

2.2. To Comply with Legal Obligations
We may process your information to comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with trusted third parties for the following purposes:

  • To support our service delivery (e.g., hosting providers, analytics services).

  • To comply with legal obligations or respond to lawful requests from public authorities.

4. Your Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about the personal data we collect and how we use it.

  • Right to Delete: You can request the deletion of your personal information, subject to legal and contractual obligations.

  • Right to Opt-Out: You can opt out of the sale of personal data (though we do not sell data).

  • Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise your rights, please contact us at [Insert Contact Email].
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
6. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Retention of Data
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
8. Children’s Privacy
Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
9. International Data Transfers
If you access our services from outside the United States, your information may be transferred to and processed in the United States or other countries. By using our services, you consent to such transfers.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and the effective date will be revised accordingly. Continued use of our services constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Tokere Energy Solutions Private Limited
Email: hello@tokere.com
 

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